Following the significant changes in the field of consumer law in recent years, this course will look at how the various measures have bedded in, their cumulative effects and recent developments. Traders, whether they operate in shops, on door-steps or at a distance, and whether providing goods, services or digital content, need to be aware of consumers’ rights and the various statutory requirements imposed on them. The course incorporates legislative changes such as those stemming from Brexit.
The course will consider a range of topics across consumer law including:
Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, as amended, covering information requirements, cancellation rights, additional payments, telephone help-lines
Consumer Rights Act 2015 including statutory rights and remedies, delivery requirements, the passing of risk, exemption clauses and unfair terms
Consumer Protection from Unfair Trading Regulations 2008 covering civil and criminal aspects
Changes made to the Consumer Rights (Payment Surcharges) Regulations 2012 prohibiting surcharges for card payments.