This course will be particularly relevant to managing partners, partners, the COLP and compliance team, heads of risk and strategy, and any heads of department who need to know how to keep the firm safe in these circumstances. 
This course is designed to: 
  • Highlight the importance of firm-wide understanding of regulatory and business expectations 
  • Help you identify and deal with conflict 
  • Inform your use of information barriers and confidentiality 
  • Give you key insight on the role of engagement terms 
  • Show you how to manage the client relationship when you have a conflict 
  • Provide you with the ability to weigh up the potential conflicts against future client strategy 
Overview and the client and regulatory perspective 
•    Conflicts and confidentiality - the client's view 
•    The regulatory framework - the SRA’s requirements 
•    Outcomes-focused and risk-based responses 
•    Taking a strategic view to risks 
•    The wider reputational issues 

Conflicts of interest 
•    Types of conflict 
•    Identifying conflicts 
•    Dealing with conflicts 
•    Systems and controls with worked examples

Confidentiality and information barriers
•    The legal position 
•    The regulatory position 
•    How should barriers be used? 
•    The practicalities 
•    Systems and controls with worked examples 
•    Modern risks 

Role of engagement terms in managing the issue 
•    When does a retainer start and end? 
•    Limited retainers 
•    Client expectations and the skill of effective communications 
•    Over reliance on terms of business
•    Client's own terms 
•    International conundrums
•    Commercial considerations
Tracey Calvert

Tracey Calvert

Details and courses

very engaging and clearly explained

Good overview of basics with examples of issues

Available dates (2)
Tue 4 Aug 2020 - 10:00AM Virtual Classroom Become a VIP and get your first 3 hours' FREE£480
Thu 17 Sep 2020 - 10:00AM Bristol £480
Purchase course documentation
Course Notes - Conflicts and Confidentiality in Law Firms £120

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