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Course The Duty of Candour


All healthcare professionals have a duty of candour – the responsibility to be honest when things go wrong. Unpicking the requirements is a challenge, though, and this insightful course will assist those who advise healthcare professionals to navigate this complex area.

The legal basis of the Duty of Candour

  • Health and Social Care Act 2008 (Regulated Activities) Regulations 2014
  • Who is a ‘registered person’?
  • What amounts to ‘an open and transparent way’?
  • What is the difference between ‘relevant persons’ and ‘service users’?
  • What is a ‘notifiable safety incident’?
  • What amounts to ‘as soon as reasonably practicable?
  • How to give notice orally and in writing?
  • How to support the recipient?

Consequential issues

  • The challenge of recipients without capacity
  • The challenge for corporate governance
  • The impact of the duty on:

    • future litigation
    • insurance cover
    • professional misconduct proceedings

Guidance from the regulators

  • The professional regulators:

    • General Medical Council (GMC)
    • Nursing and Midwifery Council (NMC)
    • General Dental Council (GDC)

  • The wider guidance: Care Quality Commission and Department of Health
  • Is complying with guidance always enough?

How to apply the duty of candour in practice: case study

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6 hours


Package Price
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David Travers QCDetails



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