This course caters for those who have trained or moved in-house and are required to take Management Course Stage One. It has been designed and is run by presenters from Lawyers in Business who have extensive in-house experience.
Understanding your client
- Why are they using you?
- How do the pressures they are under affect you?
- How should expectations be managed?
- Dealing with the demands for your services
Building relationships
- Integrating while maintaining integrity
- Persuasive communications
- Concentrating on what matters
- Dealing with unpalatable situations
Managing colleagues and yourself
- The challenges of motivation
- Recognising the vital contribution of support staff
- Teamwork and management styles
- Vital time management
Managing legal services
- Objective setting and personal development
- Information capture and retrieval
- The vulnerable parts of budgets
- Mobilising external advisers