Cognitive interviewing is a forensic tool that uses a series of memory retrieval techniques designed to increase the amount of information that can be obtained from a witness or client by using key principles of how people best recall information. It can be used by every kind of litigation lawyer. This practical course will train you to use the techniques of cognitive interviewing.
Litigation lawyers in some of the biggest law firms in the UK use this structured technique to create the maximum opportunity for witnesses to remember exactly what happened.
It is much more effective than simply asking your witness questions, which typically interrupts them and restricts the natural flow of information.
Using cognitive interviewing will increase the completeness and accuracy of what your witnesses can remember, helping them to remember clearly things that happened many months, or even many years ago.
It will enable you to:
- Be in a stronger position to assess litigation risks and make decisions about a case
- Prepare cases and take statements based on the full facts from your witnesses
- Obtain up to 40% more relevant information
- Obtain uncontaminated evidence from witnesses
- Obtain more facts and details from witnesses first time, so that you reduce the need for costly re-interviews and comply with the Woolf protocols for statements