- Advanced/Intermediate *6 hours CPD
In order to survive and prosper law firms must utilise both technical and managerial knowledge and skills. It is this dual expertise which supports quality services and high standards of client care, maintains a professional relationship with clients and gives a firm a competitive edge.
The speaker has her own niche law practice in Yorkshire specialising in providing comprehensive legal advise on all matters concerning the older and elderly client and their families. In this course she will use her own firm’s financial statistics to illustrate that this service most definitely makes money for your practice.
- Making the business case: will this service make money for our firm?
- What services can you give your clients? This course will encourage you to think far wider than the normal legal services traditionally provided by solicitors
- Identifying skills gaps in your staff – the backroom development and effective support of your staff is fundamental to delivering the highest level of client service to give your firm the profit margin that makes it all worth while
- Creating a business and marketing plan – this process is arduous and many of us shy away from the time it requires and the ongoing commitment it demands of us to make a success of our goals. Unfortunately without a plan the risk of the venture not being successful is too high