Legal Aid Supervision - An Introduction

This course has specifically been designed for those who are stepping into the role of legal aid supervisor or deputy for the first time.

The course has been written with the demands upon supervisors under the SQM and LSC contracts in mind, and explains the role of the legal aid supervisor and the management skills needed to be effective.

• The revised SQM 2009 – how to ensure compliance
• Meeting the supervisor standards
• How LSC contract requirements 2010 affect case management
• Practical supervision – day to day techniques for better file compliance
• Coping with audits – practical checklists
• Building relationships and credibility
• Time management

It requires effective systems for supervision, risk management and delegation, and expects training to ensure the competence of all personnel in performing their duties. This course will help you meet this requirement.

Course Dates

11/07/2012 London	09:30 - 17:00 Venue Information
12/07/2012 Manchester	09:30 - 17:00 Venue Information
18/07/2012 Bristol	09:30 - 17:00 Venue Information
19/07/2012 Leeds	09:30 - 17:00 Venue Information
23/08/2012 London	09:30 - 17:00 Venue Information
06/09/2012 Birmingham	09:30 - 17:00 Venue Information
13/09/2012 Leeds	09:30 - 17:00 Venue Information
19/09/2012 Manchester	09:30 - 17:00 Venue Information
20/09/2012 London	09:30 - 17:00 Venue Information
03/10/2012 Newcastle-Upon-Tyne	09:30 - 17:00 Venue Information
17/10/2012 Bristol	09:30 - 17:00 Venue Information

This course will be presented by the following speakers, please click on the Speaker & Venue details against any course date to see more information.

Vicky Ling 
BSc, MPhil, was one of the first managers recruited by the then Legal Aid Board to implement its quality assurance standard and has been an independent consultant specialising in legal aid practice for over 10 years. She was the author of the Law Society's original guides to Civil and Criminal Contracting and writes regularly on legal aid issues. Her latest book, the LAG Legal Aid Handbook 2011-12, was co-edited with Simon Pugh. She was a founder member of the Civil Justice Council and is currently serving a second term.

Matthew Moore 
is a solicitor specialising in regulatory issues and a leading practice management and compliance adviser. Matthew is a director of Web4Law Ltd and is also a consultant with the regulatory specialists Jayne Willetts & Co. His titles include Money Laundering Compliance for Law Firms (Ark, with Diane Price) and Money Laundering and Mortgage Fraud Compliance for Conveyancers (Ark).