- Intermediate/Introductory *6 hours CPD
This course has specifically been designed for those who are stepping into the role of legal aid supervisor or deputy for the first time. The course has been written with the demands upon supervisors under the SQM and LSC contracts in mind and explains the role of the legal aid supervisor and the management skills needed to be effective.
- The SQM and contracting – how to ensure compliance with the standard and the supervisor standards in particular
- Practical supervision – day to day techniques for better file compliance
- Coping with audits – practical checklists
- The supervisor as coach
- Understanding leadership
- Better delegation
The Solicitors’ Code of Conduct Rule 5 makes the effective running of the firm a matter of professional conduct, requiring partners ‘to be able to produce evidence of a systematic and effective approach to management’. It requires effective systems for supervision, risk management and delegation, and expects training to ensure the competence of all personnel in performing their duties. This course will help you meet this requirement.