6 hours CPD
Solicitors in legal practice or employment, admitted after 1st November 1995, must have attended Management Course Stage One by the end of their third CPD year.
Management issues are vital for today's solicitor. Legal knowledge is not enough to ensure their success in what is now a very competitive profession.
This course is specifically tailored for solicitors working in the Public Sector and will provide an essential introduction to the many and varied management techniques required to be able to practise in the current market. Delegates participate in a workshop-based course covering:
- Managing the legal services department
- Administering the Office and Case Management Systems
- Managing Client Relationships
- Assuring Quality
- Meeting Specifications
- Handling Complaints
- Establishing and Agreeing Client Requirements
- Managing Information
- Obtaining and Evaluating Information
- Presenting Information and Advice
- Communicating Effectively
- Managing People
- Job Descriptions
- Developing Individuals
- Training and Development
- Setting Objectives
- Giving Feedback
- Developing Teams
- Allocating Work
- Managing Finance
- Ensuring Profitability
- Control of Working Capital
- Measuring Performance
Delegates are required to complete a pre-course questionnaire on their own organisation (one hour should be allowed for this pre-course work).