You cannot do everything yourself. Without delegating, the risk of personal error increases dramatically. Delegating badly could increase your risk of error even more. However, whether you are a fee- earning team leader, or simply rely on others occasionally to assist you, learning the skill of effective delegation can improve your efficiency, productivity and profitability.
Objectives:
To understand the benefits and overcome the fears of delegating. To identify personal strengths and weaknesses in delegating. To learn and put into practice the process for effective delegation.
Course content:
- * Delegation not abdication
- Understanding the benefits and overcoming the burdens of delegating
- The delegator as supervisor / manager
- What to delegate - analysing tasks – what to keep and what to let go
- Who to delegate to - the right task for the right person
- How to delegate - getting the process right
- Management styles to fit the ‘what’ and ‘who’
- The importance of briefings, monitoring and feedback
- Supervision as a key risk management function
Course outcome:
Participants will return to work with a renewed confidence in their delegation capabilities and a model process for ensuring that delegated work is done effectively in a well risk managed environment.