Management & Personal Development

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Off-the-shelf courses


Through our In House and Professional Consultancy department we can offer any of the courses on our public Personal Skills and Law Firm Management Programme at your offices. These can be presented as off-the-shelf courses or tailored to suit your firm’s needs. Click here to see our of-the-shelf offering.



Tailored courses/programmes


For strategic or larger-scale training programmes, it is unlikely that your needs and objectives will be fully met by the above course(s). The amount of tailoring required varies considerably according to individual client demands and circumstances: from inclusion of specific case studies to full bespoke creation. Our professional consultants will work with you to create the content which provides your complete training solution. If you would like to speak to one of our In House team about your particular requirements, please contact us by completing our Course enquiry form or call us on 0121 362 7707.


For a comprehensive programme of management development and skills training for all levels and types of lawyers and managers in your firm please see details of our flexible management development programme which can be tailored to meet your exact requirements.


We have listed below some of the bespoke programmes which we have created and successfully delivered to our clients:


 CLT
Advanced Client Relationship Management
This advanced professional development event is for partners and senior professionals, who wish to stretch, refresh and deepen their ability to build and sustain profitable relationships with their clients and with other professionals. Using a mix  ....more
Advanced Communication Skills
The more effectively we communicate, the more effective our results Overview Based on the various guiding principles and methodologies of Neuro Linguistic Programming (NLP) in this fun interactive workshop you will learn some of the leading edge  ....more
Business and Relationship Development for Lawyers
The level of understanding and type of skills required within each area will vary depending upon level of qualification, experience and position. Many lawyers and law firms over complicate business development. Essentially, it is about how lawyers in  ....more
Business Writing Skills for Lawyers
The written word is the key form of communication with law firms. It is therefore essential that both fee-earners and support staff develop their skills to enable them to write clear, concise and effective letters, e-mails and other documents, and th  ....more
CLT Two-day Law Firm Management Master Class
* Advanced/Intermediate This is a comprehensive two day Master Class in law firm management, which will provide essential training in the core management areas of legal practice and will satisfy the requirements of the new Solicitors Regulation  ....more
Communicating on Paper: Effective Writing
*Introductory *3 hours CPD This practical course is designed for anyone who is required to write non-legal letters, memos, emails and faxes within their organisation or externally. During the course, participants will learn how to write clear and  ....more
Conflict Prevention and Resolution
In a market where time and money are at such a premium, you will want to make sure you save both these valuable resources by learning to handle conflicts highly effectively, resolve them or, if you can, even prevent them at source. This one day wo  ....more
Contract Law Training for Commercial Managers
Commercial personnel in corporate organisations deal with a variety of business contracts in their roles and need an understanding of the core elements of contract law as it applies to those contracts. They also need skills in negotiating the key ter  ....more
Creating and Delivering Compelling Meetings
Creating and delivering compelling meetings is a key skill for managers and leaders and is a vital part of communicating effectively in a successful organisation. This course outlines simple yet powerful tools and techniques to ensure meetings delive  ....more
Creating High Performing Teams
In a challenging business climate, you need to be able to realise the optimum performance from the people you employ. People can make the difference between success and failure in your firm. Think of the difference it would make to you if you wer  ....more
Delegation and Supervision
You cannot do everything yourself. Without delegating, the risk of personal error increases dramatically. Delegating badly could increase your risk of error even more. However, whether you are a fee- earning team leader, or simply rely on others occ  ....more
Developing More Business by Increasing Your Commercial Awareness
* Intermediate The last couple of years have seen a major change in client expectations. Clients now expect a great deal more than just legal knowledge from their solicitor. They want to work with a solicitor who is commercial, both in  ....more
Drafting Principles and Effective Legal Writing in Contracts
* Intermediate/Introductory This course provides the delegate with the fundamental principles of Drafting in contract. It enables the delegate to learn the elements of effective legal contract writing and to put the knowledge into pract  ....more
Dynamic Practice Development for Lawyers
An intensive and interactive day where partners with management responsibility for practice development (for their firm overall or a particular department or team) can work through in logical stages how they inject dynamism into the process. Targe  ....more
Effective Recruitment Interviewing
Advanced/Intermediate - 7.5 hours CPD This is a workshop-based course which qualifies for an additional 25% CPD Credit (6 + 1.5 hours CPD). The course will be designed to discuss the most effective way of recruiting and interviewing legal staff  ....more
First Class Client Care
* Intermediate/Introductory Delivering excellent client service is an important element in every law firm, but doing the right thing all the time does not happen by accident. Delivering quality client service requires knowledge, forethought, dev  ....more
Impact and Influencing
A one day event for professionals who need to make and sustain a positive impact and exercise influence in 1:1 and group professional situations. This course will enable you to develop your personal impact and influencing ability so that you make  ....more
IT/Software Training
CLT In House & Professional Consultancy work with award winning IT Specialists Phoenix Business Solutions Ltd, to bring you tailored courses in all areas of IT.
Changes to Microsoft Office
The next 12 months sees a fu  ....more
Law Firm Leadership Programme
LAW FIRM LEADERSHIP PROGRAMME The programme consists of five sessions which will address, in depth, all the key issues facing law firms both now and in the future. Each of the sessions will cover three topics crucial to the roles of law firm leade  ....more
Leading the Fee Earning Team
Heads of Department, other partners and experienced fee-earners all run the teams which are essential for ensuring that client requirements are properly met. The effective leadership and management of those teams is critical for the successful outco  ....more
Making the Most of your Time - A Time and Self Management Workshop
*Intermediate/Introductory The ability to manage ourselves well has a direct impact on our personal effectiveness. This practical course looks at the basic system we need to follow and offers tried and tested options for improving our existing  ....more
Management Course Stage 2 - Developing the Manager
* Intermediate The need for effective management in law firms has never been more crucial than in today's rapidly changing environment. As your career as a solicitor develops your ability to manage becomes more and more crucial. If you have or  ....more
Management Course Stage One
Management Course Stage 1 is the Solicitors Regulation Authority's compulsory management training course which all solicitors below 3 years' PQE must attend. It is also a useful introduction to many core management techniques for more senior lawyers  ....more
Management Course Stage Two
6 Hours CPD For those delegates who have attended the Best Practice or Management Course Stage One Programme, attendance at this course will satisfy the training requirements of the SRA Code of Conduct, which imposes a general duty to ensure that  ....more
Managing Difficult HR Issues
* Advanced/Update/Intermediate This is a practical course to identify the most challenging human resource issues and equip the delegate with some legal and procedural guidance in order to deal with them. Recent case law will be used to develop cle  ....more
Managing for Success - Performance Management in Practice
* Intermediate If you are responsible for managing the performance of people in a legal practice environment, then this one day workshop is for you. Specifically designed to help you achieve maximum effectiveness quickly, it will equip you with th  ....more
Managing Matters as Projects
Running a transaction or contentious matter requires operational efficiency based on first class organisational skills. Clients appreciate a lawyer who runs their matter smoothly and effectively. Quality project management ensures that you achieve th  ....more
Managing Performance - Successful Foundations
If you are new to managing the performance of people in a legal practice environment, then this one day workshop is for you. Specifically designed to get you up and running quickly and effectively as a good manager, it will equip you with the tools,  ....more
Marketing for Lawyers
A one day introduction where the morning focuses on marketing and the afternoon on selling and account management. Aims * Provide a general introduction to marketing, selling and client development * Develop appropriate marketing and selling s  ....more
Money Laundering 2011
* Update/Intermediate The regular review of money laundering risk management procedures and compliance continues to be important as does the requirement to maintain appropriate systems forming part of the management obligations of the firm unde  ....more
Negotiation Skills Training
Introduction, course objectives and participant introductions PART ONE - MORNING UNDERSTANDING THE NATURE OF INFLUENCE Aim - To explain how we as individuals take in information from the world around us, organise our thoughts and communicate  ....more
Tactics in Negotiation: Obtaining the Advantage (6 Hours)
* Intermediate This is a course which sets out the current principles of negotiation and develops the practical skill of the delegate through a series of case studies and workshops. As a result of participation throughout the sessions the dele  ....more
The Art of Effective Negotiation
Aim- To provide a better understanding of the psychology of negotiation and some practical tips for handling the emotions and expectations of others. Will include: • The importance of setting well formed outcomes • Understanding the perspective  ....more
The CLT In-House Management Development Programme for Lawyers
This is a flexible programme with tailored sessions for every level of lawyer and manager in the firm: partner, associate, assistant lawyers, paralegals

You can mix and match sessions to provide ideal training for different leve  ....more
The New SRA Handbook - The Essential Guide (6 Hours)
An Essential Guide for Every Law Firm and Lawyer
* Update

On 6th October 2011 the biggest change to law firm regulation in decades came into effect with the introduction of the new SRA Handbook, which replaces the Solicitors  ....more
Verbal and Non-Verbal Communication Skills - Understanding Body Language
*Intermediate/Introductory *6 hours CPD Communication is a skill taken largely for granted, yet it is both fundamental and essential for every successful organisation. Research shows that we transmit a large proportion of our communication  ....more
Working with Staff - Managing and Motivating (In House)
* Intermediate In this course we will discuss the requirements of Conduct rule 5 in relation to overseeing your staff and how to enjoy doing so! In particular we will consider risk in relation to staff matters, recognise how to u  ....more